Major Route Service Changes Become Effective October 1, 2017

As a result of the VVTA Comprehensive Operational Analysis, VVTA is making systemwide improvements effective October 1, 2017, which are summarized as follows:

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Fare Adjustments Become Effective October 1, 2017



VVTA will adjust systemwide fares October 1, 2017, which will align Victor Valley and Barstow fare structures, simplifying passenger travel between both areas. The adjustment will reduce the fare on some services, whereas on other services it may rise. While other transit agencies produce fare increases every two years, VVTA strives for consistency and has not adjusted fares in 10 years. VVTA remains the best value for its level of service, featuring some of the lowest fares in Southern California.

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VVTA services not available Labor Day Holiday on Monday, September 4

Due to the Labor Day holiday, there will be no Victor Valley Transit Authority services available Monday, September 4, 2017. This includes VVTA transit, administration, customer service, operations, and routing and scheduling services.

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CORRECTION: Any Government-Issued ID is Accepted by VVTA

VVTA Direct Access (ADA) certified riders are NOT REQUIRED TO PRESENT a VVTA-ISSUED PHOTO ID to ride Direct Access. Any government-issued photo ID is sufficient and must presented to the driver along with the VVTA Direct Access Card. However, a VVTA-issued Photo ID can be used alone and replace the need to show 2 different forms of identification to the driver (photo & ADA card). Additionally, VVTA Photo IDs can be used for identification purposes wherever you go. Complimentary VVTA Photo IDs can be obtained during regular business hours (M-F 8:30 – 4:30), at VVTA Hesperia (17150 Smoke Tree Street) At VVTA Barstow (1612 State Street) you can have a photo taken and a VVTA Photo ID will be mailed. Regular Direct Access fares apply if you chose to schedule a ride to VVTA offices.

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VVTA Student ID does not replace VVC Ram Pass Photo ID Cards

VVTA will continue accepting Victor Valley College Summer 2017 Associated Student Body (ASB) and VVC Photo ID cards as bus passes on all VVTA Fixed and County Route buses through September 1, 2017. The VVTA Student ID does not and will not replace the VVC / Ram Pass ID cards. The VVTA Student Photo ID is a discount fare identification card available to verified students throughout VVTA’s service area. The VVTA Student Photo ID does not replace the VVC ASB and Photo ID pass cards, which is exclusive to VVC students.

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Special Barstow 2017 Independence Day service available Tuesday, July 4th

VVTA will provide free Independence Day bus service in support of the 20th Annual Barstow Fireworks Spectacular at the Robert A. Sessions Sportspark. The special service will run on a limited schedule Tuesday, July 4, 2017. No other VVTA services will be provided.

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Barstow Fixed Route 10-Ride Ticket sales to be discontinued July 1

Beginning July 1, 2017, sales of VVTA 10-Ride Tickets for Barstow Fixed and County Routes will be discontinued. Alternatively, VVTA Value Cards may be purchased in $5, $10, and $20 increments from the bus operator. VVTA 10-Ride Tickets will not be accepted as fare after September 30, 2017.

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VVTA services will not operate Memorial Day on Monday, May 29, 2017

Victor Valley Transit Authority services will not operate for the Memorial Day national holiday on Monday, May 29. All transit and administrative services will not be available during this time.

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VVTA-issued discount ID cards must be upgraded to new photo ID by July 1, 2017

Passengers using VVTA-issued Veteran, Senior, Disabled, Medicare, Student, and Direct Access discount ID cards will require replacement by the newly-designed VVTA Photo ID Cards, beginning Saturday, July 1, 2017. The old VVTA ID cards will become obsolete at that time.

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Passenger photo IDs required for discount fare beginning July 1, 2017

VVTA will require valid photo identification for all passengers requesting discount fare, beginning Saturday, July 1, 2017. VVTA passenger ID cards that do not feature photo identification will become obsolete at that time. Valid government- or school-issued photo IDs will continue to be accepted for discount fare. Excludes VVC Ram Pass.

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Passenger photo IDs required beginning July 1, 2017

Victor Valley Transit Authority will require new photo identification cards for all passengers using discount passes, including Veteran, Senior, Disabled, Medicare, Student, and Direct Access, beginning Saturday, July 1, 2017. Current passenger ID cards will become obsolete at that time. Current discount pass holders may begin replacing their existing IDs on Monday, April 3, 2017. There is no replacement charge for upgrading to a new photo ID card. Passengers may begin the replacement process online at VVTA.org/pass or via email at Info@VVTA.org.

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Barstow ADA identification required for Direct Access service beginning July 1

Effective July 1, 2017, all passengers using Barstow Direct Access paratransit service will require ADA certification. An ADA certification card and government-issued identification will be required when boarding. This requirement matches the entire VVTA System service policy. To begin the four- to six-week ADA eligibility certification process and obtain an ADA certification card, passengers must submit an application at ADARide.com or call 1-877-ADA-RIDE. Fixed Route Senior Disabled Medicare (SDM) identification does not qualify for use of ADA Direct Access service. Complementary to fixed route bus service, VVTA offers curb-to-curb paratransit bus service to individuals who meet Americans with Disabilities Act (ADA) requirements and are certified. The Americans with Disabilities Act (ADA) ensures that persons with disabilities receive comparable mass transportation service opportunities everyone else receives. For those who have received ADA certification, VVTA Direct Access provides paratransit services as an alternative to its more affordable bus services.

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VVTA will operate modified holiday schedule

Due to the holidays, VVTA will not operate any services on Christmas Day, Sunday, December 25, and New Year’s Day, Sunday, January 1. VVTA will operate its regular Saturday service schedule on Christmas Eve and New Year’s Eve.

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Barstow route transfer clarification

Passengers boarding County Routes 4 or 5, who pay the cash fare or use a 10 Trip Ticket, can request a single trip transfer from the driver to use on any of the routes 1 through 5 (except the route they originally boarded). Transfers are only valid for 2 hours from time of issuance. Passengers boarding Routes 1, 2, or 3 who pay the cash fare or use a 10 Trip Ticket must pay the difference, when transferring to County Routes 4 or 5. Transfers are only valid for 2 hours from time of issuance. 

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Route 4 & 5 to stop Barstow City deviations beginning December 5

To improve on-time performance, VVTA Route 4 and 5 will only stop at the Barstow Library bus stop on Portales Court, when within the Barstow city limits, beginning Monday, December 5, 2016. Bus stop requests for deviation service within the city limits will no longer be available.

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If you have any questions, please call VVTA Routing & Scheduling Department at (760) 948-3030 or first dial 711 for Telephone for the Deaf (TDD) service.

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