As a result of the VVTA Comprehensive Operational Analysis, VVTA is making systemwide improvements effective October 1, 2017, which are summarized as follows:
VVTA will adjust systemwide fares October 1, 2017, which will align Victor Valley and Barstow fare structures, simplifying passenger travel between both areas. The adjustment will reduce the fare on some services, whereas on other services it may rise. While other transit agencies produce fare increases every two years, VVTA strives for consistency and has not adjusted fares in 10 years. VVTA remains the best value for its level of service, featuring some of the lowest fares in Southern California.
Passengers using VVTA-issued Veteran, Senior, Disabled, Medicare, Student, and Direct Access discount ID cards will require replacement by the newly-designed VVTA Photo ID Cards, beginning Saturday, July 1, 2017. The old VVTA ID cards will become obsolete at that time.
VVTA will require valid photo identification for all passengers requesting discount fare, beginning Saturday, July 1, 2017. VVTA passenger ID cards that do not feature photo identification will become obsolete at that time. Valid government- or school-issued photo IDs will continue to be accepted for discount fare. Excludes VVC Ram Pass.
Victor Valley Transit Authority will require new photo identification cards for all passengers using discount passes, including Veteran, Senior, Disabled, Medicare, Student, and Direct Access, beginning Saturday, July 1, 2017. Current passenger ID cards will become obsolete at that time. Current discount pass holders may begin replacing their existing IDs on Monday, April 3, 2017. There is no replacement charge for upgrading to a new photo ID card. Passengers may begin the replacement process online at VVTA.org/pass or via email at Info@VVTA.org.
Effective July 1, 2017, all passengers using Barstow Direct Access paratransit service will require ADA certification. An ADA certification card and government-issued identification will be required when boarding. This requirement matches the entire VVTA System service policy. To begin the four- to six-week ADA eligibility certification process and obtain an ADA certification card, passengers must submit an application at ADARide.com or call 1-877-ADA-RIDE. Fixed Route Senior Disabled Medicare (SDM) identification does not qualify for use of ADA Direct Access service. Complementary to fixed route bus service, VVTA offers curb-to-curb paratransit bus service to individuals who meet Americans with Disabilities Act (ADA) requirements and are certified. The Americans with Disabilities Act (ADA) ensures that persons with disabilities receive comparable mass transportation service opportunities everyone else receives. For those who have received ADA certification, VVTA Direct Access provides paratransit services as an alternative to its more affordable bus services.
Passengers boarding County Routes 4 or 5, who pay the cash fare or use a 10 Trip Ticket, can request a single trip transfer from the driver to use on any of the routes 1 through 5 (except the route they originally boarded). Transfers are only valid for 2 hours from time of issuance. Passengers boarding Routes 1, 2, or 3 who pay the cash fare or use a 10 Trip Ticket must pay the difference, when transferring to County Routes 4 or 5. Transfers are only valid for 2 hours from time of issuance.
To improve on-time performance, VVTA Route 4 and 5 will only stop at the Barstow Library bus stop on Portales Court, when within the Barstow city limits, beginning Monday, December 5, 2016. Bus stop requests for deviation service within the city limits will no longer be available.